A non-defective product may be returned to tekbotic within thirty (30) days of the invoice date for a refund of the original purchase price with the following amendments/fees:


  1. TekBotic LLC will refund neither the original shipping cost nor the shipping and handling fees incurred from the products return. Return shipping is buyers responsibility. The buyer, can purchase own shipping label or one may be provided at cost. 
  2. No refund will be granted for products which have been opened, used, or tampered with in any way which jeopardized TekBotic LLC’s ability to remarket or resell the product. TekBotic LLC maintains full discretion in decisions regarding a product's ability for return.
  3. Any non-defective returns are subject to a 15% restocking fee (though in most cases, rare), which percentage is taken from the final purchase price less any shipping or handling charges. To avoid restocking fee, ensure the product is returned in like-new condition: "an apparently untouched item in perfect condition. Original protective wrapping may be missing, but the original packaging is intact and pristine. There are absolutely no signs of wear on the item or its packaging. Item is suitable for presenting as a gift."


To return a defective, non-defective product or to obtain warranty service please contact our Customer Service Department for a Return Merchandise Authorization (RMA) number and follow the Return of Products Instructions below. The RMA is valid for 10 days from the date of issuance. Returns will not be accepted without an RMA. Manufacturer restrictions do apply.